The Australian Competition and Consumer Commission (ACCC) released its 2015-16 report on competition in the Australian telecommunications sector and price changes for Australian telecommunications services on 8 March 2017.
The report relates to the 2015-16 financial year and so is dated, but does provide some useful insights. In releasing the report, the Chair of the ACCC, Rod Sims, noted that consumer demand, particularly the increasing consumer appetite for data, is driving changes in the sector. Generally prices for services have fallen in real terms, but internet services prices have increased. Although some consumers may be paying more for internet services, the report states data allowances significantly increased over the year. The ACCC also found that the market for retail services is competitive, notwithstanding some industry consolidation and the ongoing transition to new cost structures. On enforcement issues, the ACCC warned industry participants the telecommunications sector will be a key focus for the ACCC’s consumer protection activities in 2017.
Further comments on key competition issues raised in the report, the consumer protection action taken by the ACCC in 2015-16 and upcoming regulatory action to be aware of are set out below. Click here to read full article.